Your user name will be the email address you used when you first registered with StarsInMyEyes.

If you've forgotten or lost your password you can request a reminder by completing our lost password form

Junk mail filters can often cause more problems than they solve because it means people don't receive emails they really want. You can help overcome this problem by adding us to your address book or safe senders list. CLICK HERE to see our handy guide on how to do this!!

This site uses javascript to display certain information and you need to make sure that javascript is enabled on your browser.

All listings submitted for inclusion on the site are vetted by our editorial team in order to satisfy ourselves that they are genuine opportunities. WE DO NOT PUBLISH LISTINGS THAT WE KNOW TO BE FAKE OR MISLEADING. If you find a listing that you believe is misleading or fraudulent please inform us so we can investigate.

In order to appreciate everything our web site has to offer we recommend a MINIMUM browser resolution of 1024x768. You will still be able to see all of the information at a lower resolution (e.g. 800x600) but you will find that you will need to use a horizontal scroll on some pages, and certain elements of a page (e.g. tabs) may appear in slightly the wrong position.

We aim to answer all enquiries within 4 working hours. If you have not received a reply within that timescale you should first of all check to see whether emails from starsinmyeyes.tv are being placed in a spam folder. Holders of free email addresses such as Hotmail, Yahoo, GMail etc should be especially careful of this. You should allow starsinmyeyes.tv as a 'non-spam' sender. Certain email addresses (such as libraries) do not permit incoming emails and you will never get a reply from us. If you think that this may be causing a problem for you then we recommend that you submit an enquiry using an alternate email address (perhaps that of a friend) ... if you do this, make sure that you include the email address which you used to register so that we can identify you! CLICK HERE to read our guide on how to help ensure you receive our emails.

Your profile control panel is protected by enhanced security that encrypts all data using 128bit encryption. We use an SSL certificate that confirms communication between your browser and secured areas of our website is encrypted. Whenever you are in a secure area of our web site you will see a padlock symbol displayed on the address bar of your browser in Internet Explorer, on the bottom right in Firefox or on the top right in Safari. You can confirm the validity of our SSL certificate by clicking (or double-clicking in Firefox) the padlock to display the security credentials.

When you set up a subscription you are transferred to a secure server on the Barclays Bank EPDQ network where you will also see a padlock symbol displayed in your web browser. You can verify the security credentials of Barclays Bank in the same manner as described above.

Unlike some of our competitors, the vast majority of opportunities displayed on StarsInMyEyes provide you with DIRECT contact information for the advertisers so you will always be in control and you will always know that your applications aren't just disappearing into a database somewhere! There are occasions though when the advertiser will ask us to compile a list of interested subscribers on their behalf; on these occasions we will ask you to complete a short registration form so that your details can be passed to the advertiser along with everyone else's!

StarsInMyEyes dot TV is registered with the Information Commissioner and we comply with the requirements of the Data Protection Act. All of the information held about you can be viewed by logging into your profile. You can view our Privacy Policy by clicking here

It sounds like your browser is blocking our cookie. You can try a quick test to see if cookies are enabled on your browser by running a simple test ... when you click on the link that follows you will be taken to a new page - if it's blank it means cookies aren't enabled in your browser, if it contains a long string of 'gobbledeegook' that means cookies ARE enabled! You will need to use your browser BACK button to come back to this page once you've run the test ... when you're ready to run the test click here!

If cookies aren't enabled then here's a guide on what to do : In Internet Explorer you should select Tools | Internet Options | Privacy from the drop-down menu, and then click on the 'sites' button. In the field marked 'address of web site' enter http://www.starsinmyeyes.tv and then click on the button marked 'allow'. Then click on 'OK' until the windows are all closed. In Firefox you should select Tools | Options and then click on the 'privacy padlock' symbol. There should be a tick in the box marked 'allow sites to set cookies'; if this box is ticked and you're still having a problem then click on the 'exceptions' button, enter in the 'address of web site' field, click on the 'allow' button and then click 'close' followed by 'ok'. If you are still unable to log in then it's possible there is an error with your registration profile and we will need to investigate. Please submit a support request using our contact form.

If you want to submit an audition or other opportunity to be published on StarsInMyEyes you'll need to create a commercial registration (don't worry, there's no fee!) - if you already have a commercial registration with us all you need to do is log in and then click on 'Add Listing' on the top menu!

This is highly unlikely.What this normally means is that travel expenses will be paid for anyone that is cast in the production. This term is normally used for low-budget films where there is no (or little) fee for the actual work involved.

Certain parts of our web site use pop-up windows to display information; if you have a pop-up blocker activated in your web browser then you need to modify its settings so that it 'allows' pop-ups from starsinmyeyes.tv

No, not really! Sometimes a 'fresh face' is just what's wanted! Without a doubt, experience can be useful and certainly list details of any previous experience in your profile. Listings often state whether experience is required - be mindful of this when you apply!

No! It used to be the case but Margaret Thatcher outlawed 'closed shops' so you no longer need to be an Equity member to be able to work in front of camera or on stage.

The short answer to that question is yes - you're your own boss! The long answer though is that it's advisable to accept any work that's offered to you (within reason) - it's all experience and builds up your portfolio and you wouldn't be serving your own best interests if you got a reputation for being picky. Expecting to work only in something that really appeals to you is fine, it just limits your options one helluva lot!

First of all we must stress that StarsInMyEyes is NOT an agency - we do NOT offer employment to any of our members, merely provide the information they need to attend auditions and apply for opportunities.

If you choose to join an agency you should be aware that most agencies will charge a commission to artists of between 10% and 20% (normally around 13% to 15%). Joining an agency can be a sensible move as some of the major productions will only recruit background artists/extras via an agency. Bear in mind that the agency will probably have to charge VAT on their commission, and will also have to deduct national insurance.

There is no age restriction on who can be a registered subscriber but our Terms & Conditions require that any person under the age of 18 has obtained the permission of the person whose payment details are provided for the subscription. If you are a parent registering on behalf of a child then you the details you use for registration should be those of the child that's being registered - you will only need to supply your OWN details for the payment pages at Barclays EPDQ.

Most people can pass for younger or older than their actual age; some are lucky enough to get away with 10 or even 20 years younger, whilst others can pass for several years older. If you're unsure of your actable age range, just choose no specified in your profile.

Building and maintaining a site like this involves a whole load of hard work! Apart from months of work designing and constructing the site, there's all the ongoing work required to populate the site with all the latest opportunities, remove 'dead' information and monitor the quality of all the leads we provide. StarsInMyEyes is NOT an agency and we do NOT charge or take commissions of any sort so we have to charge a subscription fee in order to maintain the quality of service provided.

There are no guarantees in this industry; even well known celebrities have dry periods! You are free to apply for as many opportunities as you wish and your success will depend on your suitability for the opportunity. If the advertiser is interested in you, they will make direct contact.

Our full terms and conditions can be found here

As an online service, our preferred means of contact is via the web site using our online enquiry form. If you wish to contact us by telephone you can call 0844 448 4439(this number is also shown at the bottom of every page on our web site) - however, before calling us please review these FAQs as it's quite possible that your question has already been answered.

We will not respond to requests for details about how to apply for any of the opportunities featured on the web site as this information is available to all members with a subscription level of bronze and above. If you are only a basic subscriber you will not be able to access that information and will need to upgrade. In particular, please note that we cannot accept cancellation requests over the telephone - these must be submitted via your profile control panel (you need to be logged in to do this and you will find instructions on the 'Your Account' tab.

Cancelling your subscription is a straightforward process but it MUST be done via your profile control panel. We cannot accept cancellations by telephone or via a support ticket or email. If you request a cancellation by any of those means we will be unable to process your request and your subscription will NOT be cancelled.

To cancel your subscription all you need to do is log in, click on 'Edit Profile' and then select the tab marked 'Your Account' where you will find an option to unsubscribe.

Our payment gateway automatically processes recurring billings in the early hours of the morning on the date they are due, therefore in order to ensure that no further payments are taken against a subscription, the unsubscribe process MUST be submitted not later than 5.00pm (1700H) UK time on the day before the next subscription payment is due.

StarsInMyEyes dot TV is a trading name of K2C Enterprises Ltd, Registered in England, Company Registration No 4303378, Registered Address 16-18 Woodford Road, London E7 0HA, VAT Registration No 853 3001 60

If you no longer wish to receive newsletters and other information from StarsInMyEyes then you should either use the link provided in one of our emails or you can complete our email address removal form

We aim to respond to all support tickets within four working hours. When you submit a support ticket you will receive an on screen acknowledgement that provides you with a tracking ID - it's a good idea to make a note of this. An email confirmation will be sent to you - if you don't receive this, check your spam folder. You should also add starsinmyeyes.tv to the 'safe' senders list of your email account - this is especially important if you use free services such as Hotmail, GMail, Yahoo, Tiscali, etc. If you do not receive an email advising you that we've added a reply to your question then you can access your original support ticket by visiting our support ticket system and entering the tracking ID - if you've lost the tracking ID you can request a reminder by entering your email address in the box provided - however, if you're going to do this it's important to make sure you've added starsinmyeyes.tv to your 'safe' senders list otherwise the email providing you with the tracking ID may go into spam as well!